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Unwanted access to a Transavia mailbox lead to a Data Breach

Transavia - 24/02/2020 - 0

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Unwanted access to a Transavia mailbox lead to a Data Breach

Despite the fact that this concerns data from the beginning of 2015 and that it did not contain sensitive data such as address data, credit card information or passport information, Transavia is personally informing the passengers involved about this event.

As our world evolves more and more to an online world, Cyber security risks are increasing. Unfortunately we too have now been confronted with this. We have launched an investigation and have implemented improvements to prevent a future recurrence. In addition, we invest in our information security, ensuring continuous improvement.

This event concerns a total of data from 80,000 passengers who traveled with Transavia in the period from 21 to 31 January 2015. The data that were in the file are: first name, last name, date of birth, flight data, booking number and services that have been credited such as luggage, skis and wheelchairs. It does not include sensitive data such as payment data, credit card information, passport information or contact details such as address data, e-mail addresses or telephone numbers.

We have informed the passengers concerned via the main booker whose email address we have. For more information, we refer our passengers to our website and we have opened a special telephone number +31 (0)85-0022627, available from Monday to Friday between 9:00 AM and 5:00 PM.

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